Is the item in stock shipped within 1 day.

Products not in stock:

Products not in stock at the time of booking will have a delivery time

between 1 and 8 weeks, depending on which product is ordered.

We will make all reasonable efforts to deliver all goods within the period stated upon 

confirmation of order.

Transport damage:

Transport damage must be reported before delivery to the transport company,

which means that the package must be examined and approved by the customer

before being acknowledged and shipping company leaves the shipping address.

In case of non-visible damage/shortage a notice of claim in writing must be sent to us

within 5 days from the delivery date.

Product Warranty:

Unless otherwise mentioned, there is 2 years' right of claim under the Danish Purchasing Act.

Product warranty means that production defects are guaranteed.

The warranty does not apply to defects caused by incorrect installation or to defects caused by dirt, limescale and/or impurities in the water and incorrect cleaning products.

Costs for craftsmen are not covered by Bellistri ApS.

Return of purchase:

There is a 14-day return on the goods, calculated from the day they are received.

If you choose to undo a purchase, simply return the item to the same condition as

you received it, and in original and undamaged packaging.

Cancellation can also be done by refusing the receipt of the item or by handing the 

item personally in our business at Bredgade 69b, 1260 Copenhagen K.

Once the item has been returned and approved, the purchase price will be refunded to 

your account within a few days.

Return costs must be borne by yourself.

However, please note that when buying custom made items, these can not be 

returned and the purchase can not be undone.

If you bought online with in-store pick-up, one of the delivery personnel will show you 

the products you purchased at the time of pick-up.

After your approval they will be handed over to you, this is considered a counter sale 

and not an online sale as you have had time to inspect the products and decide 

whether or not to accept the goods.

We therefore do not offer a right of withdrawal for this type of transaction.


Exchange Service:

The product must be in perfect marketable condition, and in the original packaging.

The product can be exchanged within 7 days from the date of purchase and the 

original purchase receipt must be displayed.

Products can only be exchanged for other products from Bellistri ApS, and the money 

is not returned.

Reduced products, special orders and products made according to customer goals can 

not be exchanged.

In general:

All given measures is indicative.. Subject to the accuracy of the stated objectives.

Bellistri,is not responsible in any entered trade, printing errors, strikes, delays, price 

changes and force majeure. 

We are not responsible for delays or failure to meet our obligations in relation to the Terms, if the delay or the non-compliance is due to events beyond our control.

Special agreements are valid only in writing.